Describing the processes alone, and the interaction around it, has already brought us significant value regardless of what gets automated later. It makes visible how our work is really built. This is not a single pilot but an organization-wide programme in which our entire staff has been involved. The change has been carried through in exemplary fashion, and the feedback has been positive.
Tommi Kajasoja
CEO, FCG
Translated from Finnish
§1 · Starting point
Understand the work before you automate it
FCG is one of the largest engineering and consulting companies in Finland. The starting point was not a single AI pilot but an organization-wide programme: to understand and describe how the expert work is really built before anything is automated.
This requires a method that makes workflows visible and prioritizable, and specifications that do not lock the organization into one technology.
§2 · Delivery
Specification before automation, in three stages
Managentics acts in the programme as an owner's representative for AI: modelling the workflows and describing what gets built and under what conditions, without ties to any single platform.
§2.1
Workflow modelling
The processes and workflows are described together with the staff. The interaction makes visible how the work is really built, and it produces value before anything is automated.
§2.2
Review and prioritization
The models are walked through and prioritized: where to invest first and in what order. Decisions are based on what the work actually looks like.
§2.3
Platform-independent specifications
The workflows are distilled into machine-readable specifications with clear responsibilities and review gates. The results remain the client's property, and the organization is not locked into one technology. The specifications steer a parallel technical pilot and the technology selection, supported by a technical owner's representative: the technology is chosen on the terms of the specification and the organization, not dictated by vendor lock.
The Managentics concept works in practice. The modelling is efficient, it makes prioritization visible, and we can see where to invest first.
Tommi Kajasoja
CEO, FCG
Translated from Finnish
§3 · Value before automation
Value before automation
Significant value immediately
Describing the processes alone produces significant value regardless of what gets automated later.
The structure of the work made visible
The modelling shows how the work is really built.
Knowing where to invest first
The review surfaces the prioritization, and decisions are based on the real structure of the work.
The whole staff involved
The work is done in interaction with the entire staff, across the whole organization.
§4 · The client in brief
FCG Finnish Consulting Group
FCG Finnish Consulting Group is a Finnish engineering and consulting company with roots going back to 1949. One of the largest players in its field in Finland; owned by Kuntaliitto Holding Oy.
- 420
- experts
- 2,500
- client projects per year
- EUR 47M
- revenue (2025)
- 18
- eNPS
Figures: FCG (fcg.fi), public sources.
§5 · Measured results
Measured results
The programme is ongoing. We will publish measured results on this page as they are completed and FCG has approved their publication. We do not publish estimates as results.